Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. Really trying to decide in the next week. ( 436) Brandfolder has 436 reviews and a rating of 4.71 / 5 stars vs Egnyte which has 93 reviews and a rating of 4.53 / 5 stars. For future customers I can understand making the adjustment in price but in my area it's going to be difficult.Īny feedback here would be great. Unfortunately I am bringing on a few clients from my old MSP and don't have the ability to change the price and making it make sense to the customer. I've read nothing but great things about the app itself but at a tremendous cost. Whether that’s troubleshooting a configuration issue or helping customers with year-end auditing requirements. The fact that you have to pay $8 more for a user a month to be able to cache is just dumb. Our team of support specialists are here to ensure your success with unwavering commitment. A little nervous that they are going to bring that same energy to Datto's service and basically kill it in the same way as Efolder/Axcient.Įgnyte seems to check all the boxes at almost double the price. Not a huge fan of Kaseya and how they treat their partners. Pros: The governance and security architecture.Running on Egnyts own data centres.Nothing ever gets lost.Search filters are accurate.Search within files. I am looking into Datto but am a little skeptical about jumping in with the recent Kaseya acquisition. Their support is not the greatest either. The UI is awful, tons of stupid issues like attached folders not functioning properly, agents getting signed out multiple times a week. We switched from Axcient to Centrestack and that was a whole other can of worms. I haven't used it in about a year so hoping some of these issues have been fixed but not holding my breath. It was becoming a nightmare to maintain and would require hours of hands on work with their support for them to resolve. We left due to having tons of issues with clients getting out of sync and random directories somehow being deleted. I have used Axcient as of about a year ago. These are the 3 apps I have left for a Sync and Backup app. Locate files and folders quickly using advanced functions such as: filters, wildcards and metadata. Multi-Device Access (mobile, web, desktop) Access files from anywhere on any device. Who knew finding a decent sync app would be this difficult. Edit a document simultaneously across multiple users.
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